At Prasha, we are committed to providing you with a seamless and efficient shopping experience, including reliable shipping services. Please take a moment to review our shipping policy to better understand how we cater to your needs.

Shipping Locations

We deliver our products across the Middle East, including the UAE, Oman, Kuwait, Saudi Arabia and Qatar, through reliable shipping companies. Our goal is to ensure prompt and secure deliveries to our customers, subject to all order requirements are being met. We work exclusively with trusted shipping partners to offer the best services, and their terms and conditions will apply to every transaction. Delivery timelines may vary based on location and order details. Customers will receive tracking information once their order is dispatched. Shipping charges will be applicable according to the delivery location, weight and dimensions of the parcel. For any shipping-related inquiries, our support team is always ready to assist.

Delivery Period

We understand the importance of receiving your orders promptly. Therefore, we aim to deliver your purchases as swiftly as possible:

1. Dubai: Enjoy the convenience of receiving your order within 2 to 10 working days depending upon the product you choose.
2. Other Emirates: Deliveries to the other Emirates within UAE may take between 3 to 12 working days, ensuring that your items arrive securely.
3. International Shipping: For customers outside of the UAE and within Middle East, international shipping policies shall apply, and deliveries may take 10 to 15 working days, depending on customs clearance.

Same-day and Next-day Delivery

For your convenience, we offer same-day and next-day delivery options on selected products within Dubai. Availability for these expedited shipping methods will be clearly mentioned on the product’s description page. Please note that the availability of same-day and next-day delivery is subject to product availability.

Additional Information

1. Orders placed after our daily cutoff time of 2:00pm GST will be processed on the following business day and the delivery period shall start from there.
2. Please ensure that you provide accurate shipping information (including building name and locality) to avoid any delays or issues with your delivery.
3. In the unlikely event of any shipping delays or issues, our customer support team is available from 9:00am to 7:00pm on working days to assist you and provide updates on your order status. You may contact us through Email, WhatsApp or Call.
4. Orders received before 4:00pm on working days (Monday-Friday) are only eligible for delivery in next 24hrs. Orders received after 4:00pm will be shipped next day.
5. Orders received on Saturday and Sunday will be shipped on Monday.

We value your trust in Prasha and our commitment to delivering high-quality products to your doorstep. If you have any further questions or concerns about our Shipping Policy, please feel free to reach out to our customer support team, who will be happy to assist you.

Thank you for choosing Prasha for your fashion needs.